Commercial Strategy Planning
- Luxury Branding
- Brand Positioning
- Integrated Sales, Marketing & Communications Planning
- Optimisation: Channel Distribution & Revenue Management
- Digital Strategy
- CRM
Operational Excellence Guidance
- Luxury Project Concept Design
- Hotel & Retail Project Management
- Asset Development
- Team Recruitment, Training & Coaching
- Performance Audit, KPI Setting & Improvement Plan Drawing
Customer Experience Enhancement
- Omni Channel Approach for a seamless, cohesive & integrated experience
- Clienteling strategy to support the brand promise